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This draft agreement describes the intended relationship between the platform and independent providers who subscribe to marketplace access.
Draft updated May 31, 2026. Requires local legal review for every active launch country before production launch.Providers are independent users of the marketplace. They choose whether to go online, respond to requests, make offers, accept selected work, set practical terms, perform services, and receive direct payment from customers. Remdo does not assign shifts, require acceptance of requests, or employ providers.
Provider subscription fees pay for access to marketplace tools. Subscription does not guarantee task volume, customer acceptance, earnings, route quality, or continuous platform availability.
In the MVP model, task payments are arranged and paid directly between customer and provider. Providers are responsible for agreeing the task price, confirming payment terms, issuing any required receipts or invoices, and handling their own tax, registration, licensing, and reporting obligations.
Providers must only offer services they are legally allowed and capable to perform in the country and city where the task occurs. This may include business registration, tax registration, permits, insurance, vehicle documents, professional licensing, age checks, or other local requirements.
Providers must keep profile, location, categories, languages, transport, subscription, and verification information accurate. Remdo may request additional information, reject or expire verification, or restrict access if information appears inaccurate, incomplete, unsafe, or non-compliant.
Providers must refuse tasks that appear unlawful, unsafe, misleading, outside their ability, or prohibited by platform rules. Providers should use their own judgement and may stop a task if new safety or legal concerns appear.
The platform may review disputes, KYC status, reports, reviews, and safety signals. It may restrict marketplace access where trust, legal, payment, or safety concerns exist.
Unless a country-specific agreement approved by counsel says otherwise, provider marketplace access does not create employment, agency, partnership, franchise, exclusivity, guaranteed minimum earnings, paid leave, social contribution coverage, or platform-provided insurance.
This agreement is a production-readiness draft. It must be adapted and approved by qualified local counsel before providers are invited in any active launch country.