Legal

Provider Agreement

This agreement describes the intended relationship between the platform and independent providers who subscribe to marketplace access.

Updated June 5, 2026.

Independent provider status

Providers are independent users of the marketplace. They choose whether to go online, respond to requests, make offers, accept selected work, set practical terms, perform services, and receive direct payment from customers. Remdo does not assign shifts, require acceptance of requests, or employ providers.

United States independence controls

For United States operations, providers control their own availability, service descriptions, offer price, acceptance decision, timing practicality, route practicality, tools, and task method. Remdo does not require exclusivity, mandatory acceptance, shifts, uniforms, minimum hours, customer task price control, guaranteed earnings, or platform-provided employment benefits.

Montenegro independence controls

For Montenegro operations, providers remain independent marketplace users: they choose availability, service descriptions, offers, prices, acceptance, route practicality, tools, task method, and whether to refuse work. Remdo should not assign shifts, require acceptance, set customer task prices, guarantee earnings, require exclusivity, or control how providers perform customer tasks.

Subscription access

Provider subscription fees pay for access to marketplace tools. Subscription does not guarantee task volume, customer acceptance, earnings, route quality, or continuous platform availability.

Direct customer payment

In the current direct-payment model, task payments are arranged and paid directly between customer and provider. Providers are responsible for agreeing the task price, confirming payment terms, issuing any required receipts or invoices, and handling their own tax, registration, licensing, and reporting obligations.

Legal ability by country

Providers must only offer services they are legally allowed and capable to perform in the country and city where the task occurs. This may include business registration, tax registration, permits, insurance, vehicle documents, professional licensing, age checks, or other local requirements.

Service descriptions and AI matching

Providers describe in free text what they are ready to do. Remdo may analyze that text and customer requests to create AI matching signals, block prohibited requests, and show provider-responsibility warnings where services may require registration, permits, licenses, taxes, insurance, safety, hygiene, or lawful work status. AI matching signals do not replace provider responsibility for meeting those requirements.

United States tax and licensing responsibility

For United States operations, providers are responsible for determining whether they need federal, state, or local tax registration, business registration, insurance, licenses, permits, receipts, invoices, or service-specific credentials.

Montenegro registration and work-status responsibility

For Montenegro operations, providers are responsible for confirming whether they need entrepreneur, company, craft, tax, VAT, invoice, receipt, social contribution, local permit, insurance, qualification, or lawful work/residence status before offering services. The onboarding declaration follows the approved Montenegro launch package.

Verification and profile accuracy

Providers must keep profile, location, service descriptions, languages, transport, subscription, and verification information accurate. Remdo may request additional information, reject or expire verification, or restrict access if information appears inaccurate, incomplete, unsafe, or non-compliant.

Task refusal and safety

Providers must refuse tasks that appear unlawful, unsafe, misleading, outside their ability, or prohibited by platform rules. Providers should use their own judgement and may stop a task if new safety or legal concerns appear.

United States prohibited requests and provider responsibility

For United States operations, prohibited goods, controlled substances, weapons, hazardous goods, fraud, and unlawful requests may not be accepted. Where a requested service may require tax registration, business registration, insurance, permits, professional licensing, age checks, safety rules, or other state or local obligations, Remdo may show provider-responsibility warnings and the provider is responsible for deciding whether they can lawfully accept the work.

Montenegro prohibited requests and provider responsibility

For Montenegro operations, prohibited goods, weapons, hazardous goods, fraud, and unlawful requests may not be accepted. Where a requested service may require entrepreneur, company, craft, tax, VAT, invoice, receipt, social contribution, permit, insurance, qualification, hygiene, tourism, transport, maritime, or lawful work/residence status, Remdo may show provider-responsibility warnings and the provider is responsible for deciding whether they can lawfully accept the work.

Disputes and account actions

The platform may review disputes, identity verification status, reports, reviews, and safety signals. It may restrict marketplace access where trust, legal, payment, or safety concerns exist.

No employment benefits or exclusivity

Unless a country-specific agreement approved by counsel says otherwise, provider marketplace access does not create employment, agency, partnership, franchise, exclusivity, guaranteed minimum earnings, paid leave, social contribution coverage, or platform-provided insurance.

Country review and approval

Country-specific provider agreement records are maintained in the Remdo admin launch board. The United States provider agreement includes independence, direct-payment, tax, licensing, prohibited-request, provider-responsibility, refusal, verification, subscription, and no-employment-benefits boundaries based on official IRS and U.S. Department of Labor source checks. Montenegro provider agreement wording is approved from official Montenegro business, employment, privacy, market-supervision, and Central Bank source checks with operator-confirmed counsel approval recorded on June 3, 2026.