Legal

Prohibited And Restricted Items

This list separates prohibited activity from services where providers may need local permits, licenses, insurance, tax status, or other responsibilities.

Updated June 5, 2026.

Always prohibited

Users must not request, offer, buy, carry, store, assemble, repair, move, or handle illegal goods, stolen property, weapons, explosives, hazardous materials, counterfeit goods, or any item or service whose handling would violate applicable law.

Restricted goods and service warnings

Alcohol, tobacco, prescription medicine, regulated goods, age-restricted goods, animals, high-value items, official documents, cash-like instruments, chemicals, batteries, food, and controlled products may require special rules or may be unavailable where handling them would be unlawful. Services that require local permits, licenses, insurance, tax status, safety, hygiene, or other documents may show provider-responsibility warnings.

United States restricted goods

For United States operations, controlled substances, firearms, weapons, hazardous materials, fraud, and unlawful goods may not be requested or handled. Alcohol, tobacco, cannabis, prescription medicine, regulated food handling, age-restricted goods, cash-like instruments, official documents, chemicals, and other regulated goods require country/state approval before Remdo matches those requests.

Montenegro restricted goods

For Montenegro operations, weapons, hazardous goods, fraud, and unlawful goods may not be requested or handled. Alcohol, tobacco, prescription medicine, controlled products, regulated food, official documents, cash-like instruments, chemicals, high-value items, maritime cargo, customs-sensitive goods, and other regulated goods require Montenegro country approval before Remdo matches those requests.

Restricted services

Requests involving passenger transport, medical care, childcare, security, financial services, legal services, regulated trades, building work, utilities, locksmith work, emergency services, or professional licensing may require local permits, licenses, insurance, safety rules, tax status, or other obligations. Remdo may show provider-responsibility warnings, and providers decide whether they can lawfully accept the work.

United States service responsibility

For United States operations, medical, health, legal, financial, immigration, childcare, eldercare, security, passenger transport, emergency, licensed trade, regulated home-service, and professional-license requests may trigger provider-responsibility warnings. Providers remain responsible for confirming state and local legal ability before accepting work.

Montenegro service responsibility

For Montenegro operations, passenger transport, taxi-like transport, boat rides, tourism excursions, maritime services, postal or regulated delivery, food preparation, beauty services, construction, licensed craft work, regulated trades, medical, legal, financial, childcare, eldercare, security, emergency, and professional-license requests may trigger provider-responsibility warnings. Providers remain responsible for confirming legal ability, permits, insurance, registration, hygiene, tax, and work-status requirements before accepting work.

Buy-and-bring tasks

Customers must not ask providers to buy items they cannot lawfully buy, possess, transport, or deliver. Providers should refuse purchases where age, prescription, licensing, customs, safety, or local compliance requirements are unclear.

Delivery and moving tasks

Customers must describe item size, weight, fragility, access conditions, destination, and known risks. Providers may refuse oversized, unsafe, unlabeled, suspicious, restricted, or improperly packed items.

Provider refusal

Providers may refuse any task that appears unsafe, unlawful, misleading, outside their ability, or inconsistent with platform rules. Customers should not pressure providers to continue such tasks.

Reporting

Customers and providers should report suspected prohibited items, unsafe behavior, misleading requests, and disputes so admins can review the account, task, or marketplace rule.

Country-specific rules

This list is a conservative baseline. Each active country and U.S. operating state is reviewed for postal, courier, transport, consumer, customs, food, medicine, alcohol, tobacco, cannabis, professional services, and regulated-goods rules before public launch. Montenegro restrictions are approved from official Montenegro business, market-supervision, employment, privacy, and Central Bank source checks with operator-confirmed counsel approval recorded on June 3, 2026.