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Prohibited And Restricted Items

This draft list sets conservative marketplace boundaries for delivery, errands, buy-and-bring, and similar local tasks.

Draft updated May 31, 2026. Requires local legal review for every active launch country before production launch.

Always prohibited

Users must not request, offer, buy, carry, store, assemble, repair, move, or handle illegal goods, stolen property, weapons, explosives, hazardous materials, counterfeit goods, or any item or service whose handling would violate applicable law.

Restricted categories

Alcohol, tobacco, prescription medicine, regulated goods, age-restricted goods, animals, high-value items, official documents, cash-like instruments, chemicals, batteries, food, and controlled products may require special rules or may be unavailable until legally reviewed for the active country.

Restricted services

Requests involving passenger transport, medical care, childcare, security, financial services, legal services, regulated trades, building work, utilities, locksmith work, emergency services, or professional licensing may be blocked, limited, or reviewed by country.

Buy-and-bring tasks

Customers must not ask providers to buy items they cannot lawfully buy, possess, transport, or deliver. Providers should refuse purchases where age, prescription, licensing, customs, safety, or local compliance requirements are unclear.

Delivery and moving tasks

Customers must describe item size, weight, fragility, access conditions, destination, and known risks. Providers may refuse oversized, unsafe, unlabeled, suspicious, restricted, or improperly packed items.

Provider refusal

Providers may refuse any task that appears unsafe, unlawful, misleading, outside their ability, or inconsistent with platform rules. Customers should not pressure providers to continue such tasks.

Reporting

Customers and providers should report suspected prohibited items, unsafe behavior, misleading requests, and disputes so admins can review the account, task, or marketplace rule.

Country-specific rules

This list is a conservative baseline. Each active country needs local review for postal, courier, transport, consumer, customs, food, medicine, alcohol, tobacco, professional services, and regulated-goods rules before public launch.