Always prohibited
Users must not request, offer, buy, carry, store, assemble, repair, move, or handle illegal goods, stolen property, weapons, explosives, hazardous materials, counterfeit goods, or any item or service whose handling would violate applicable law.
Restricted categories
Alcohol, tobacco, prescription medicine, regulated goods, age-restricted goods, animals, high-value items, official documents, cash-like instruments, chemicals, batteries, food, and controlled products may require special rules or may be unavailable until legally reviewed for the active country.
Restricted services
Requests involving passenger transport, medical care, childcare, security, financial services, legal services, regulated trades, building work, utilities, locksmith work, emergency services, or professional licensing may be blocked, limited, or reviewed by country.
Buy-and-bring tasks
Customers must not ask providers to buy items they cannot lawfully buy, possess, transport, or deliver. Providers should refuse purchases where age, prescription, licensing, customs, safety, or local compliance requirements are unclear.
Delivery and moving tasks
Customers must describe item size, weight, fragility, access conditions, destination, and known risks. Providers may refuse oversized, unsafe, unlabeled, suspicious, restricted, or improperly packed items.
Provider refusal
Providers may refuse any task that appears unsafe, unlawful, misleading, outside their ability, or inconsistent with platform rules. Customers should not pressure providers to continue such tasks.
Reporting
Customers and providers should report suspected prohibited items, unsafe behavior, misleading requests, and disputes so admins can review the account, task, or marketplace rule.
Country-specific rules
This list is a conservative baseline. Each active country needs local review for postal, courier, transport, consumer, customs, food, medicine, alcohol, tobacco, professional services, and regulated-goods rules before public launch.